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What is AEO and Why Should Your Beauty Business Give a Shit About It?
3 things you can start doing in your content and copy to set your beauty business up for AEO
Rachel Medlock
Mar 215 min read


10 Writing Prompts For Beauty Brands That Will Make People Feel Something
If you've been staring at your phone for 20 minutes trying to figure out what to post, only to give up and reshare a quote tile that says "good skin starts from within" with a leaf emoji, this one's for you.
Rachel Medlock
Mar 156 min read


The Digital Picnic Comeback Conference: Day Two Recap
If Day One of The Digital Picnic Comeback Conference lit the match, Day Two burned the whole content strategy down and rebuilt it from the ashes. In the best possible way.
Rachel Medlock
Mar 125 min read


The Digital Picnic Comeback Conference: Day One Recap
The conference is for business owners looking to build momentum in 2026 after a pretty brutal 2025. The lineup was stacked, the expertise was ridiculous, and the number of notes I took suggests I'm now in a de facto relationship with my Trello board. Here’s the highlight reel.
Rachel Medlock
Mar 114 min read


The Copywriting Process And Why 80% Of The Work Happens Before The Writing Starts
Good copy doesn’t start with words. It starts with everything that comes before them, and that “everything” is the part most people never see.
Rachel Medlock
Feb 274 min read


What High-Converting Landing Pages Have in Common (From Someone Who Clicks Buy... Alot)
If your landing page is not converting, it is rarely because you need more words. It is usually because the right words are buried under vague ones.
Rachel Medlock
Feb 225 min read


The #1 Tone of Voice Beauty Brands Tell Me They Want
Every time I start a new project and ask, “So… who do you love in your industry?” there’s a brand that gets mentioned more than any other.... Go-To Skincare.
Rachel Medlock
Feb 164 min read


The Role of Storytelling in Marketing in the Age of AI
For a hot minute, writers were told to start emotionally preparing for extinction. AI would replace us, content would be automated, and brands would simply press a button and receive Perfect Marketing Words™ on demand. And yet, according to a recent Wall Street Journal piece, companies are now aggressively hiring storytellers. Fancy titles like Head of Storytelling and Director of Narrative are popping up across tech, finance, security, and global consumer brands, which is e
Rachel Medlock
Feb 104 min read


Want to sound more confident? Remove these words from your copy
Sound more confident in your copy by removing words that create doubt. Discover small changes for a clearer, stronger message to sound more confident.
Rachel Medlock
Feb 42 min read


Copy and Content Marketing Trends I’m Watching Closely For 2026
If I had to sum up 2025 in one sentence, it would be this: I wrote an unholy amount of words, prevented a solid number of marketing-induced mental breakdowns, and helped a lot of people make very real money (yep, I ain't afraid to flex like that).
Rachel Medlock
Dec 16, 20254 min read


Tokyo’s Beauty Shelves Are Wild! Here’s What I Found
Its beauty aisles are bright, busy and overflowing with ingredient themes you start noticing the more you look. Here's what jumped out.
Rachel Medlock
Nov 24, 20254 min read


Why Shelf Talkers Are The Most Underrated Retail Tool In Your Clinic
Microcopy makes their life easier. It turns a potentially stressful purchase into a “thank god, that was easy” moment and that emotional relief is what opens wallets.
Rachel Medlock
Oct 26, 20252 min read


The #1 Copywriting Shift To Turn Browsers Into Bookings
Your clients don’t care about the ingredient list; they care about what that ingredient does for them . Salon and clinic owners are quick...
Rachel Medlock
Oct 5, 20252 min read


4 Lessons from SKINCON Every Salon and Clinic Can Use
Spending the day at SKINCON reminded me that while beauty and dermal sometimes feel like two separate worlds, there’s so much we can learn from one another.
Rachel Medlock
Sep 15, 20253 min read


Your Questions, My (Unfiltered) Answers
This week, I opened up the floor on Instagram and invited you to ask me anything, and you did not disappoint. Here’s the round-up of your questions and my answers.
Rachel Medlock
Sep 9, 20253 min read


The Words That Sell In Your Salon
Learn how to craft words that sell and transform your silent salesperson into a booking magnet!
Rachel Medlock
Sep 9, 20253 min read


Why Your Copy Is Giving Decaf (And Why Writing With Personality Sticks)
In the rush to churn out content, brands are scrubbing out the quirks, the humour, the human bits and what’s left is safe, generic, decaf-tasting copy that could belong to anyone.
Rachel Medlock
Aug 27, 20253 min read


The copy that caught my eye at Beauty Expo Australia
Amid the flashing lights and the hum of a thousand conversations, these brands nailed their words, cut through the noise, caught my attention, and influenced my behaviour.
Rachel Medlock
Aug 20, 20252 min read


Mecca Bourke Street Is Bigger Than Most Houses, But It’s The Small Touches That Sell
Mecca 3000 doesn’t feel like a retail launch; it feels like a cultural moment. The kind that gets under your skin in a way you don’t expect from, well… a cosmetics store.
Rachel Medlock
Aug 11, 20255 min read


Exhibiting at Beauty Expo Australia? These Are The Three Pieces Of Copy You Need Prepped And Ready
Three pieces of copy you should absolutely prioritise before you land in Sydney.
Rachel Medlock
Aug 3, 20252 min read
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